handcrafted soap

CUSTOMER SERVICE

Our customers are what matters most. All of our products are designed with you in mind. Our goal is to provide you with the best. If, for whatever reason, we don't meet that goal, please let us know, and we will work hard on improving your experience. 

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Frequently asked questions

MY ORDER IS A GIFT. DO YOU OFFER GIFT WRAPPING?


We don't do gift wrapping, sorry, and trust me you don't want me to.... ask my sister I'm horrable at wrapping.




WHERE ARE THE PRODUCTS MADE?


All of our products are handmade in Corvallis, MT.




WHAT ARE THESE HARD TO READ INGRENGENTS IF IT'S NATURAL?


Since we are required to follow FDA guidelines for labeling, we have to use the INCI name for products on the label. These names can sound really bad for example, Castor Oil that we use in our soaps INCI name is Ricinus Communis Seed Oil. Others on the other hand don’t for example Goat milk’s INCI name is Goat Milk.




DO YOU DO CUSTOM ORDERS OR WHOLESALE ACCOUNTS?


Absolutely! Just fill out a customer service form letting us know what you are looking for and we will reach out to you about the details. Please know that there is a lead time for these types of orders, the longest being for soap orders. These orders require a 6 week cure time that can’t be speed up.